Frequently Asked Questions

Live Webinar FAQs

Which webinar rate do I pay?

For Attorneys and Agents the rate is $115.   For Veteran Service Officers accredited or employed by a Veterans Service Organization, NVLSP offers a discounted rate of $45.

 

Can multiple people view a webinar I ordered?

No.  If you purchased one webinar and selected “1” for quantity, NVLSP will only provide certification and/or CLE credit for 1 person who viewed the webinar. In order to receive certificates of attendance and/or CLE credit for multiple viewers, you must select the appropriate quantity during purchase.  As a non-profit veterans service organization, we strive to provide the best training products at a reasonable price. We can only continue to do this if our customers act honestly and ethically when purchasing our products. NVLSP may be able to provide discounted pricing for groups. Please contact webinarseries@nvlsp.org for more information.

 

Are live webinars CLE approved?
Yes. NVLSP live webinars are approved by the Virginia State Bar for 1.5 hours of CLE credit.

 

What if I want to get CLE in a jurisdiction other than Virginia?
After the completion of the Attorney/Agent version of the live webinar, an attendee will be emailed two documents: (1) certificate of attendance and (2) the Virginia CLE approval form. To receive CLE credit in another state, submit both of these documents to your state bar. At that point, your CLE should be recognized. If your state requires additional documentation, please contact us directly at webinarseries@nvlsp.org. We’ll be happy to help you.

 

When will I receive my CLE approval form?
The CLE approval is generally issued approximately 2 months after the live webinar. Every webinar participant who attended the Attorney/Agent version will receive a copy from NVLSP.

 

Do the webinars count toward VA accreditation hours?
The U.S. Department of Veterans Affairs (VA) requires attorneys and agents to complete three hours of qualifying CLE on veterans benefits law to maintain their accreditation. Our live webinars count as qualifying CLE courses, but attending a single webinar does not fulfill the accreditation requirement. Upon receipt of your post-webinar CLE approval, submit it with other qualifying CLE to the VA to maintain your accreditation.  For more information, visit the VA website: https://www.va.gov/ogc/accred_faqs.asp

 

When can I expect to receive my Certificate of Attendance?
All certificates of attendance are issued within a week after the webinar date. If you
haven't received your certificate in that time, email us at WebinarSeries@nvlsp.org

 

I've never taken an NVLSP webinar before and/or I am unfamiliar with the ReadyTalk software.
All NVLSP webinars are delivered using ReadyTalk software. We recommend that every participant log-in to their webinar session at least 15 minutes before the start of the webinar.  If you want to get better acquainted with ReadyTalk you can do so here:  https://www.readytalk.com/supportcenter/joinawebaudiomeeting

Recorded Webinar FAQs

Which webinar rate do I pay?

For Attorneys and Agents the rate is $115.   For Veteran Service Officers accredited or employed by a Veterans Service Organization, NVLSP offers a discounted rate of $45.

 

Can multiple people view a webinar I ordered?

No.  If you purchased one webinar and selected “1” for quantity, NVLSP will only provide certification and/or CLE credit for 1 person who viewed the webinar. In order to receive certificates of attendance and/or CLE credit for multiple viewers, you must select the appropriate quantity during purchase.  As a non-profit veterans service organization, we strive to provide the best training products at a reasonable price. We can only continue to do this if our customers act honestly and ethically when purchasing our products. NVLSP may be able to provide discounted pricing for groups. Please contact webinarseries@nvlsp.org for more information.

 

Are recorded webinars CLE approved?
The Previously Recorded Webinars Attorney Training page will indicate which recorded webinars have been approved for CLE credit by  the Virginia State Bar.  Recorded webinars starting with the October 2018 recorded webinar are CLE approved.

 

What if I want to get CLE in a jurisdiction other than Virginia?  

To receive CLE credit in another state, you should contact your state bar.  Generally, most states will accept your (1) certificate of attendance and (2) the Virginia CLE approval form.  At that point, your CLE should be recognized. If your state requires additional documentation, please contact us directly at webinarseries@nvlsp.org. We’ll be happy to help you.

 

Do the webinars count toward VA accreditation hours? 
The U.S. Department of Veterans Affairs (VA) requires attorneys and agents to complete three hours of qualifying CLE on veterans benefits law to maintain their accreditation. Our recorded webinars count as qualifying CLE courses, but attending a single webinar does not fulfill the accreditation requirement. Upon receipt of your post-webinar CLE approval, submit it with other qualifying CLE to the VA to maintain your accreditation.  For more information, visit the VA website: https://www.va.gov/ogc/accred_faqs.asp

 

How long do I have access to the recorded webinar?
You have 72 hours to view the recorded webinar from the time of purchase. During this timeframe, you may view the webinar as many times as you’d like and from any computer or mobile device (as long as you are signed into your account).

 

How do I get a copy of the PowerPoint slides?
PowerPoint slides can be downloaded on the page you view the recorded webinar.

 

Will I receive a certificate of attendance?
After you viewed the entire recorded webinar, please email us at webinarseries@nvlsp.org with your request and include your order number.  NVLSP  will email you your certificate of attendance.

 

Can I buy multiple recorded webinars in one purchase?
Yes. However, NVLSP advises that you do not buy webinars in larger batches than you or your staff can reasonably view within the 72 hour access window.

 

How long before a new webinar becomes available to purchase as a recording?
Recorded webinars are usually posted for sale about 3-4 weeks after the live webinar.